The following are simple steps that could deal with your problems.
The steps will be kept short and if you can get through
them without needing any other assistance then happy days hopefully.
But if you find that on certain steps you cant proceed then use the
links inside the steps to hopefully proceed with your individual case.
Please do not be put off by
symbols etc that you think may be complicated, just be patient and slowly
go through it. It is deceptive but easy. Any one step may possibly solve your problem.